Privacy Policy

Rosenfeld Ranch (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information submitted through the forms on our website, including inquiry, contact, and booking forms (collectively, “Lead Forms”).

By submitting information through our website, you agree to the practices described in this policy.

1. Information We Collect

When you complete a Lead Form or make a booking on our website, we may collect:

• Contact Information: Your name, email address, and phone number.
• Inquiry Details: Event dates, party size, service interests, and any message or notes you provide.
• Booking & Payment Information: If you book or pay through our site, payment is processed securely by Square, Inc. We do not store your full credit card number on our servers.
• Automatically Collected Information: Basic technical data such as IP address, browser type, device type, and pages visited, collected through cookies and similar technologies (including Google Analytics).

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide requested quotes or information;
• Schedule, confirm, and manage bookings and appointments;
• Process payments and send receipts or booking confirmations;
• Communicate with you about your event, reservation, or service;
• Send occasional updates, offers, or announcements only if you have opted in to receive them;
• Improve our website, services, and customer experience;
• Comply with legal obligations and protect against fraud or misuse.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

• Service Providers: Trusted third parties that help us operate our website and business, such as Square (payment processing), Google Analytics, our booking/calendar platform, website hosting providers, and email service providers. These providers may only use your information to perform services on our behalf.
• Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, sale, or transfer of business assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to keep the site functioning properly, remember your preferences, and understand how visitors use our site (including through Google Analytics). You can control or disable cookies through your browser settings; however, some features of the site may not function properly without them.

5. Payment Processing

Payments made through our website are processed by Square, Inc. Your payment information is transmitted directly to Square and is subject to Square’s own privacy policy, available at https://squareup.com/legal/privacy. We receive only limited transaction details (such as confirmation of payment) and do not store full payment card numbers.

6. Data Retention

We retain the information you submit through Lead Forms only as long as necessary to respond to your inquiry, fulfill your booking, maintain business records, and comply with legal, tax, and accounting obligations. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Choices & Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you;
• Request correction or deletion of your information;
• Opt out of marketing communications at any time (via the unsubscribe link in our emails or by contacting us directly);
• Request information about how your data has been shared.

To exercise any of these rights, contact us using the information in Section 11. We will respond within a reasonable timeframe and as required by applicable law.

9. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Rosenfeld Ranch
184 Kent Rd
Howell, NJ 07731
Email: therosenfeldranch@gmail.com
Phone: (929) 326-2188

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.